Our Offer

About Us



News Blog

The Delta Software Technology group brings together a highly experienced group of IT professionals that have proven their ability and commitment to work together in supporting the long-term needs of their customers in building and maintaining mission-critical applications.

Delta's products are the implementation of 500+ man years of experience in enterprise application development gained over more than 40 years. This in-depth practical experience of building and supporting software tools has allowed Delta to implement a smoothly operating, documented and automated support process.

Support services are provided under the terms of a maintenance contract that provides access to a range of support services and any necessary patches for reproducible problems. Support is managed at three levels:

  • Level 1 – The initial point of contact is with the local support organisation in each country that provides email and/or hotline support in the local language. Level 1 support logs the problem or question into the group’s distributed support system for subsequent action and follow-up.
  • Level 2 – The second stage of problem analysis is to recreate the reported problem using the standard product as delivered by Delta. In many cases the local support organizations work closely with customers to analyze and reproduce the problem. Delta’s customers are working on large and complex projects and appropriate time and effort is required to isolate any core product problems from usage problems and/or project-specific implementation problems.
  • Level 3 – the core development team located in Germany provides the most detailed level of support. The original developers of a product are also responsible for its on-going maintenance. You are therefore guaranteed the best-qualified analyses and resolution of any problems you might encounter. If necessary developers work onsite with customers to research and then solve critical product issues.

The Delta support organization works closely with customer project teams to understand the project schedule to ensure expedited support response at critical phases of the project, for example prior to production handover.

If you have any questions on technical support then please contact your local support organisation.


Related Information

Announcing the Virtual IMS Meeting for February - Replacing IBM IMS/DB

Newsletter February 2024

IMS Replacement at Gothaer: In Time – In Budget – In Scope

AMELIO Modernization Platform slashes Risks and Costs for Modernization and Migration

Successful Assessment for Replacing VORELLE

Aquila Heywood and YOUPLUS introduces ADS on Eclipse

AMELIO Logic Discovery: Analysis for COBOL, PL/I and Delta ADS Applications

Your contact to us ...

Do you have further questions or would you like more information about our products?
We are happy to serve you!

I am not a Robot:

5 + 2 =     

Delta ADS-Webinar - Refresh & Connect am 28.06.2024

Delta ADS-Webinar - Refresh & Connect


Delta Software Technology GmbH
Eichenweg 16
57392 Schmallenberg

Imprint & Privacy Policy


Tel.: +49 (0) 2972 97 19-0
Fax: +49 (0) 2972 97 19-60

 This email address is being protected from spambots. You need JavaScript enabled to view it.

Stay up to date with our newsletter, which appears several times a year

5 + 2 =

We would like to inform you and not "fill in" - you can of course unsubscribe at any time.